Privacy Policy

Effective Date: 21 September 2023

1. Introduction

Welcome to Exotic Wheel and Tyre’s website. This Privacy Policy is designed to help you understand how we collect, use, disclose, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) in South Africa. By using our website and services, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information: We may collect personal information that you provide to us voluntarily when you use our website or services. This may include but is not limited to your name, email address, phone number, and mailing address.

2.2. Website Usage Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, operating system, and the pages you view. This helps us improve our website and provide a better user experience.

3. How We Use Your Information

We may use your information for the following purposes:

3.1. To Provide Services: We may use your personal information to provide the products and services you request, process orders, and respond to your inquiries.

3.2. Communication: We may use your contact information to communicate with you about your orders, promotions, special offers, and updates related to our products and services.

3.3. Analytics: We use website usage information to analyze the performance of our website, improve user experience, and understand customer preferences.

3.4. Legal Compliance: We may use your information to comply with legal obligations or resolve disputes.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

4.1. Service Providers: We may share your information with third-party service providers who help us operate our website and provide our services.

4.2. Legal Compliance: We may share your information when required by law or to protect our rights, privacy, safety, or property.

5. Security

We take reasonable measures to protect your information from unauthorized access and maintain data accuracy. However, no data transmission over the internet or method of storage is 100% secure. We cannot guarantee the security of your information.

6. Your Choices

You have the right to:

6.1. Access and Correct Your Information: You can review and update your personal information by contacting us.

6.2. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us.

7. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect or use personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website with the effective date.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Exotic Wheel and Tyre

10. Conclusion

Your privacy is important to us. By using our website and services, you acknowledge that you have read and understood this Privacy Policy, and you consent to our collection, use, and disclosure of your information as described herein.